Password & Login Issues
THANK YOU FOR BEING A MEMBER.
Note: Your password is case sensitive.
If you have forgotten your username and password combination and need assistance retrieving it, please use the link below and follow the instructions.
Password Retrieval: click here
Your login may have been changed automatically by our security systems, if they were found to have been compromised and multiple users logged in with your entries.
If your login no longer works, click here to try our password retrieval tool.
Your username and password has been disabled. This can happen because either your membership has expired, or a monthly renewal charge failed. The credit card companies have many reasons for not allowing a recurring billing, including change of address, lack of credit or instructions from the cardholder.
If your account has expired or are unsure, please click here to contact us.
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Epoch provides the following billing types:
- Credit Cards: Mastercard, Visa, and others (not AMEX).
- Online Checks: Via your checking account.
Charges would appear as "Epoch".
Self-Service Account Management
Phone: Int: 1-310-664-5810 US/CA Toll Free: 1-800-893-8871
E-mail:
billingsupport@epoch.com
NetBilling provides the following billing types:
- Credit Cards: Mastercard, Visa, and others.
- Online Checks: Via your checking account.
Charges would appear as "NET-Member".
Member Self-Service
Phone:
US/CA Toll Free: 1-800-635-6470
International: 1-661-621-9311
E-mail:
score@net-member.com
RocketGate provides the following billing types:
- Credit Cards: Mastercard, Visa, and others.
Charges would appear as "SCORE INTERNET"
Phone:
US/CA Toll Free: 1-888-691-0870
International: 1-702-448-7367
SegPay, Corp provides the following billing types:
- EU customers via EU Debit and other European payment options.
Customer Self Service
Phone:
US/CA Toll Free: 1-866-450-4000
International: 1-514-788-5368
E-mail:
help@segpay.com
Charges would appear as CCBill.com. Some banks give a different variations, but the keyword of CCBill will be listed on your credit card statement.
Customer Support
Phone: 1-888-596-9279
E-mail:
consumersupport@ccbill.com
Connected.co / DHD Media provides the following billing types:
- Mastercard, Visa, and others; no AMEX.
Charges would appear as "Score Group".
Customer Support via CTDPAY.com
Phone: 1-310-258-6200
E-mail:
support@connected.co
WTS Billing provides the following billing types:
- Provides ACH payment solution.
Customer Service Center
Phone: 1-800-975-5616
E-mail:
customerservice@wtseticket.com
ITelebill provides the following billing types:
- Provides SMS and phone billing.
Customer Support
E-mail:
cc@itelebill.com
GXBill provides the following billing types:
- Provides 900 billing/Lastschrift/Purchase by Telephone.
Customer Support
Phone:
US/CA Toll Free: (877) 411-2278
International: (410) 252-6312
E-mail:
support@gxbill.com
2000 Charge provides the following billing types:
- Provides many billing options for European and Asian Customers.
Customer Support
Phone:
US: 1(626) 768-0877
EU: (49) 08231-97860-40
E-mail:
escalate@2000charge.com